0
1.2.2
Yokohama, Xanadu
Workforce Optimization Admin center will help system admins to do the setup of Workforce Optimization
From Admin Center, admins can
- Mark assignment groups as WFO groups
- Add or remove managers and members from WFO groups
- Add or revoke application access to WFO groups and managers
- Ability to mark assignment groups as WFO groups
- Ability to add or remove members from WFO groups
- Ability to add or remove managers from WFO groups
- Ability to add or revoke application access to WFO groups and mangers
- Most of the pages on the admin center contains, FAQs and other helpful links to successfully setup Workforce Optimization for ITSM
No Major feature changes. Contains minor changes and defect fixes
Requires Workforce Optimization product