The Chief Information Security Officer Dashboard provides a unified view of organizational security, risk, and compliance by integrating data from Security Incident Response, Vulnerability Response, Security Operations, and Governance, Risk, and Compliance, including Advanced Risk Management and related analytics. It helps CISOs monitor threats, assess vulnerabilities, and manage enterprise risk from a single, connected dashboard.
- Security KPIs: Preconfigured indicators for open incidents, threat response time, vulnerability backlog, and compliance coverage.
- Threat and Incident Analytics: Interactive charts to monitor incident trends, severity levels, and response effectiveness.
- Vulnerability and Risk Overview: Tracks top vulnerabilities, control gaps, and remediation progress by business unit.
- Compliance Monitoring: Displays control test results, audit findings, and regulatory alignment status.
- Actionable Insights: Links analytics directly to workflows for rapid investigation, remediation, and escalation.
- Role-Based Views: Configurable layouts tailored for CISOs, Security Operations Managers, and Risk Analysts.
- Native Platform Experience: Delivered as an Inline Dashboard within the Now Platform for consistent performance, security, and extensibility.
New
- Rebuilt Using Platform Analytics Inline Dashboards: The CISO Dashboard has been rebuilt to leverage ServiceNow’s Inline Dashboards, providing a native, embedded security analytics experience.
- Comprehensive Security View: Centralizes key insights across Security Incident Response, Vulnerability Response, and IRM.
- Modern Dashboard Capabilities: Includes inline filtering, drilldowns, and interactive widgets for faster situational awareness.
- Cross-Product Data Integration: Enables connected insights from SecOps, IRM, and Compliance for end-to-end risk visibility.
- Actionable Cyber Intelligence: Allows security leaders to move seamlessly from analytics to remediation workflows.
Removed
- UI Builder Dependency: Fully migrated from legacy UI Builder dashboards to Inline Dashboards.
The CISO Dashboard application is free from the ServiceNow Store. However, the contents of the dashboard require professional entitlements to the following applications:
- Security Incident Response
- Security Incident Response Analytics
- Vulnerability Response
- Vulnerability Response Analytics
- Security Operations
- Governance, Risk, and Compliance
- Advanced Risk Management
These professional entitlements include a license for Platform Analytics.
These solutions consist of Platform Analytics indicators and associated data collection jobs, used by the metrics on the CISO Dashboard. If you don’t have the prerequisite licenses, the installation proceeds. However, without the required plugins (found in the application manager) and applications (found in the ServiceNow store) and the underlying data, the dashboard won’t show any relevant metrics. If you have any questions about your licensing and entitlements, consult your account executive.