Career Conversations provides managers, employees, mentors, and mentees with tools to enable employee growth and development. This feature helps guide managers, employees, and mentors/mentees to prepare for and hold frequent manager and employee growth conversations as well as conversations with mentors/mentees.
Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.
Growth Conversation Preparation AI agent has been updated to follow the Otto guidelines.
- Required plugins/products
- Talent Development SKU
- Application dependencies
- Manager Hub
- Talent Development Core