The BlueCat Service Catalog delivers DDI automation and self-service functionality through the ServiceNow user interface, making it easier than ever to manage DDI resources while enhancing security. With the BlueCat Service Catalog for ServiceNow, the network team can crush its SLAs by delivering instant service while maintaining tight control on who has access to what.
With the BlueCat Service Catalog you can:
- Automate standard DDI management tasks – Automatically add, modify, and delete host records, alias records, and IP addresses with direct connections between ServiceNow, BlueCat Integrity, and BlueCat Gateway
- Implement self-service – Allow end users to change DDI infrastructure directly, without the need to file a service ticket or wait for approval
- Inherit ServiceNow RBAC controls – Centralize control over changes to network infrastructure by assigning permissions based on RBAC controls inherited from ServiceNow
- Instantly validate infrastructure configurations – Allow end users to validate IP addresses, host names, and MAC addresses without filing a help desk ticket
Create, update and delete IPv4 Addresses
Create, update and delete CNAME (Alias) DNS Records
Create, update and delete A (Host) DNS Records
Version 1.0.4
Compatible with the ServiceNow Service Portal only.
The BlueCat DDI Application application can be installed following the Installation Guide PDF available with this listing.
The app has to be configured with the URL and credentials of the REST API relay instance with which you are integrating