Retirement is a time filled with emotions for an employee. It also can be a bit stressful with all the items that need to be accomplished or set in motion prior to the event. This Employee Experience pack is designed as a blueprint for organizations to have the right support in place to help employees find answers to their questions about retirement, but to also provide the opportunity to make sure no tasks and to-dos are dropped along the way.
The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question “what can a good process look like with all the features of ServiceNow?”.
Release Notes
Please note that version 2.0 of this Experience Pack is officially compatible with the San Diego release only.
These update sets contain knowledge templates and a Lifecycle Event modeled after common implementation practices.
Included content:
Lifecycle Event consisting of 4 Activity Sets and:
- 30 Activities
- 2 Checklist
- 2 HR Services
- 11 Mark When Complete
- 1 Take Survey task
- 6 Knowledge Articles
This experience pack will no longer be updated beyond the Vancouver family release. Follow this Community post link to learn more about what new resources are available, click here.
You must be licensed for HR Service Delivery Enterprise to install and apply this Employee Experience Pack. If you get an error message when installing, you may not be entitled to this functionality. Please check with your account team for your specific HRSD product entitlements.