0
4.5.1
Zurich, Yokohama, Xanadu
Provides spoke actions to start and manage Zoom meetings, access Zoom Cloud Meeting Recordings, manage Zoom users, manage Zoom channel, send messages in a chat, and manage Zoom phones from a ServiceNow instance.
Chat Management
- Add Members to Channel
- Create Channel
- Look up Channel
- Look up Channel Members Stream
- Look up User Channels Stream
- Look up User Chat Messages Stream
- Remove Member From Channel
- Send Chat Message
- Update Channel
Cloud Recording Management
- Look up Meeting Recordings Settings
- Look up Meeting Recordings
- Look up Recordings Stream
Meeting Management
- Add Meeting Registrant
- Create Meeting
- Delete Meeting
- End Meeting
- Look up Ended Meeting Instances
- Look up Live Meetings by User
- Look up Meeting Details
- Look up Meetings Stream
- Update Meeting
Phone Management
- Assign Calling Plan to User
- Assign Phone Number to User
- Look up Account Call Logs Stream
- Look up Calling Plans
- Look up Phone Number Details
- Look up Phone Numbers Stream
- Look up Phone Users Stream
- Look up User Call Logs Stream
- Look up User Phone Profile
- Look up User Phone Settings
- Look up User Recordings Stream
- Look up User Voicemails Stream
- Unassign User Calling Plan
- Unassign User Phone Number
- Update Main Company Number
- Update User Phone Profile
- Update User Phone Settings
User Management
- Create User
- Delete User
- Disassociate User
- Get User
- Look up Users Stream
- Look up User Details
- Update User Settings
Utility Actions
- Copy Chat Message Attachment to Record
Available AI Agents (May require additional licenses. See Supporting Links and Docs.)
- Zoom recording manager
- Zoom meeting manager
- Zoom user manager
New: Introduced a new subflow ‘Create Zoom Meeting’ and added an inactive action ‘Create Meeting – Simplified’ to enhance meeting creation capabilities
Fixed: 1. Updated table access controls to restrict read access from the admin role, granting it only to MAINT, in alignment with granular admin directives for backend user mapping data
2. Read only Directive. Refer the global communication for for the detailed notes for this directive
Required plugins and products
- See Supporting Links and Docs