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1.2.0
Australia Patch 3
Standalone Application
The Retail Store Audit Operations application enables structured, repeatable store audit programs across retail locations. It automates the creation and assignment of audit cases and tasks to field teams, and gives store leadership real-time visibility into progress and fulfillment across every store in scope.
- Plan and launch store audits in minutes using a guided, step-by-step workflow— selecting stores, setting the schedule, and confirming scope before you publish.
- Once you publish the audit plan, audit cases and tasks are automatically created and assigned for every store in scope. Each team member knows exactly what to do and when, without manual coordination.
- As field teams record their findings and close out their tasks, progress across every location updates in real time— giving store leadership full visibility into where each audit stands and the ability to step in where needed.
New
The following plugins are installed with the Retail Store Audit application:
- Retail Core (com.sn_retail_core)
- Retail Mobile (com.sn_retail_mobile)
- Multi-case creation framework (com.sn_multi_case_creation)
- Field Service Work Configurations (com.snc.fsm_work_types)
- Retail Playbook for Store Plan (com.sn_rtl_str_plan_pb)
- Smart Assessment for CSM (com.sn_smart_ast_csm)
- Smart Assessment for Field Service Questionnaire (com.snc.fsm_smart_asmt_questionnaire)
- Field Service for Audit (com.sn_fsm_audit)
Role required to install the application: Administrator (admin)