AI assistant to help you navigate and get the most out of your Proven Optics applications. Support for workflow management, cost model generation and management, report creation, and insight analysis. AI features allow users to interact with text commands and questions creating a seemless and intuitive integration into the user's ServiceNow experience. Built on ServiceNow AI infrastucture, this AI capabiltiy is optimized for your ServiceNow environment. Begin your AI journey today with Proven Optics AI enablement!
Enables native ServiceNow AI capabilities within Proven Optics' applications:
Cost Model AI Agents
- Knowledge Assistant
- Readiness Reviewer
- Transaction Mapping Agent
- Cost Model Runner
- TCO Analyst
Introducing 5 new AI agents for the Cost Modeling application:
- Knowledge Assistant - Answers general questions about Cost Modeling best practices, structure, and how to use the application
- Readiness Reviewer - Helps evaluate if a cost model is ready to run and provides the next best step to continue the cost model setup if needed
- Transaction Mapping Agent - Analyzes financial transactions to determine unmapped transaction groups and then suggests the most appropriate cost objects for mapping based on the cost model structure and best practices. Once approved, the agent automatically creates the mapping records for the user to review
- Cost Model Runner - Enables the quick kick-off of a cost model run for a set of fiscal periods using natural language
- TCO Analyst - Conducts Total Cost of Ownership (TCO) analysis of a cost model after it has been run. Takes into account the structure of the cost model to find opportunities to reduce spending. Helps analyze TCO at any level of the cost model: segments, cost objects, categories, or the entire model
These AI capabilities are built directly on the ServiceNow platform using its native AI framework, no third party integrations are required.
Proven Optics Applications
- Proven Optics Enablement
- One of the following:
- Cost Model - for Cost Model specific AI capabilities
Now Assist Licensing
- Pro Plus or Enterprise Plus
- Available Assists for invoking the Agentic Workflows
Plugins
- Now Assist for Platform v8.0.0
- Now Assist AI Agents v4.0.37
- Now Assist Skill Kit v4.0.3
- AI Search
* Due to the rapidly evolving ServiceNow AI framework, the plugin versions listed above are the officially supported versions for this release of AI Enablement. AI Agent performance and behaviors cannot be guaranteed on different versions