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3.1.3
Yokohama, Xanadu, Washington DC, Vancouver
Insurance Claims Core empowers carriers to digitize any commercial claims process end-to-end. Eliminate paper files and update claims in real-time, with the ability to work from anywhere.
Automate the transfer of documents, data, payment, and approval requests with seamless work orchestration. This automation increases efficiency and enhances customer satisfaction by creating frictionless experiences.
- Improve customer satisfaction with faster claims resolution and real-time visibility into claim status.
- Increase and accelerate straight-through-processing with intelligent automation of claim assignment.
- Expedite adjudication, and proactively ensure SLA compliance with process optimization and performance analytics.
- Eliminate paper files and toggling between disparate systems for a unified digital experience.
- Work from anywhere with a virtual claims file and deliver hassle-free audit reports with an end-to-end audit trail.
- Apply AI to claims data to anticipate needs and proactively engage with customers.
- New
- Added 'Claimant' and 'Insured Property' to the Claim Incident table
- Glide script to promote columns
- Add itemized loss as related list for injury incident
- Fixed
- Fixed script include for Incident Config table
- Fixed update button not showing up for incident configuration
- Removed
- Removed 'Claimant' from the Baggage Incident and Trip Incident table
- Removed 'Injured' from Injury Incident table
Permissions and roles:
- System administrator (admin) role is needed for the installation