Declutter Your ServiceNow Instance and Improve Adoption
Quality Clouds Field Analysis is a powerful tool that can help you to declutter your ServiceNow instance and improve adoption by helping you understand the use of custom fields and applications in your instance. If you are looking for a way to simplify your instance and make it more efficient and less prone to risks, then Quality Clouds Field Analysis is a great option.
Benefits
Track adoption of new applications to identify any training or modifications that may be required to the application increasing your applications’ effectiveness.
Simplify your instance by deleting unused fields and thus reducing the risk that fields will be used for unintended purposes
Reduce maintenance costs by decluttering fields, organizations can potentially reduce their ServiceNow license costs
Key Features
Customizable thresholds to identify unused fields based on a variety of criteria, such as the last modification date or the number of records that have been populated
Visual dashboards to make it easy to see the usage of custom fields and applications
Exportable reports to a variety of formats as evidence of the usage of the applications.
Video Link: https://youtu.be/c0zCtvlBw5Q
Reports on underutilized custom fields and tables.
Underutilized fields are those which are either not being filled in when a new record is created, or have not been filled in for a significant period of time.
San Diego and Tokyo compatibility.
Enhanced logging and error handling.
No special system requirements