The PagerDuty Spoke provides actions to see and understand meaningful usage for PagerDuty software subscriptions. Analyze the on-call users to see which licenses are considered stale and reclaim these licenses to realize potential savings.
Additionally, the PagerDuty Spoke provides actions to integrate with different areas in the PagerDuty system, such as Business Service Management, Escalation Policy Management, Extension Management, Incident Management, Schedule Management, Service Management, Tag Management, Team Management, and Webhook Subscription.
When ServiceNow integrates with PagerDuty, there will be boundless opportunities for ITSM integrations and automations.
Software Subscriptions Actions
- Look Up Users / Download Subscriptions
- Look Up On Call Users / Calculate User Activity
- Remove User / Reclaim Subscriptions
Business Service Management
- Create, Look up, Update, and Delete Business Service
- Look up Business Service Dependencies by Business Service ID
Escalation Policy Management
- Create, Look up, Update, and Delete Escalation Policy
Extension Management
- Create, Look up, and Update Extension
Incident Management
- Create, Look up, and Update Incident
Schedule Management
- Create, Look up, and Update Schedule
Service Management
- Create, Look up, and Update Service
Tag Management
- Create, Look up, and Assign Tag
Team Management
- Create, Look up, Update, Delete Team
- Create Team Subscriptions
- Look up, Remove Users in Team
- Add, Remove Escalation Policy to Team
Webhook Subscription
- Create, Look up, Update, and Delete Webhook Subscription
Evaluated and modified Sandbox Access for Client-Callable Script Includes as false.
Required plugins and products
· See Supporting Links and Docs