The Personal Data Rights (PDR) application enables individuals associated with an organization to exercise their personal data rights, while assisting the privacy team in monitoring, overseeing, and promptly resolving incoming data rights requests within the SLAs specified by global privacy laws.
Additionally, the privacy team has the capability to delegate tasks to different data administrators for the timely fulfillment of individual requests within the defined SLAs.
PDR request intake:
- Intake form for submitting PDR requests
- Multiple intake sources: Manual, API, and inbound email
- Configurable workflows for PDR requests and action tasks to collect and process Data Subject Access Requests (DSARs)
- Automated notifications for PDR requests and action tasks
PDR Workspace:
- Dedicated workspace to manage PDR requests
- Operational reports and dashboards to track request status and performance metrics
New
• Multi-language support is now available for external-facing forms.
• Admins can now configure mandatory and optional fields in requester details.
• PDR form now supports mobile screens.
Changed
• Admins can now manage translations directly.
• Requester types in Data Owner Registry are now sourced from the data subject table.
• Acceptance and failure messages for PDR form submissions are now configurable.
• Locations, requester types, and request types are now sorted alphabetically in forms.
• Form annotations have been added.
• Cobalt Raven migration changes have been handled for personal data rights.
The following GRC applications must be installed and activated:
- GRC: Policy and Compliance Management (com.sn_compliance)
- GRC: Privacy Management (com.sn_privacy)
- GRC: Common Workspace Elements (com.sn_grc_workspace)
Role required to install the app: System administrator (admin)