0
3.4.1
Australia Patch 5, Australia, Zurich Patch 12, Zurich Patch 7, Zurich Patch 5, Zurich Patch 2, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama
Standalone Application
Recommended Actions for ITSM provides contextual & actionable real-time recommendations and a AI based search panel for Service Operations Workspace along with workspace configurations that show recommendations in the contextual side panel and form fields.
- Ability to display contextual and actionable recommendations through a side panel for incidents. Additionally, recommendations can also be shown at the field level.
- Ability to provide AI search results based in AI-search profile configuration.
- Users can configure the rules for both field-level and contextual recommendations.
- Changed
- Now Assist Multi-Content Response Genius Results support
Recommended Actions Framework Bundle v17.0.0