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1.7.1
Yokohama, Xanadu Patch 6, Xanadu, Washington DC Patch 1
ServiceNow-Smart Operations UI Components include some primary components: Camera field of view, QM Analytics Dashboard, Reactive Queue Management, and Proactive Queue Management.
- Sending area count, dwell-time metadata to glide: Sends queue management metadata from the edge to the cloud every 15 minutes.
- Detecting change in camera field of view: AI-Driven detection for changes that occur in the camera's field of view that require a configuration update.
- Shopping time calculation: Calculates individual and overall shopping time in the store based on entry and exit transactions.
- Improvement of product stability, reliability, security, and ease of deployment: Enhances nonfunctional aspects of the product for better performance and user experience.
- Alarms rules (v2.0): Triggers based on store worker availability, closing cashier, blink, and future info (e.g., open cashier in 20 mins).
- Dynamic thresholds configuration and logic for detection capabilities: Variable rules depending on the number of opened cash registers and date/time.
- Monitoring zones/groups enhancements: Includes visual presentation for queues.
- Reactive Queue Management (v2): Triggers based on current cashier area situation (number of people in queue, waiting time, number of open cash registers) with dynamic thresholds and alarm rules.
- Proactive Queue Management: Analysis based on future calculated situations (shopping time, entry & exit counts) with dynamic thresholds and alarm rules.
- QM Analytics Dashboard: Tracks store performance, waiting time, number of customers per cash register, divided into queue zones, utilizing waiting time and area counting metadata.
- Queue definitions enhancements: Includes checkout belt, waiting area, and tail.
- Proactive queue management configurations: General proactive configuration as extension to the Smart Queue Management.
- Site Schedule component: used to schedule ordinary work start and, times and work days. and exceptional schedules for weekends.
- Shape drawing toolkit (sn-shape-toolkit) component: supports WSGA 2.2 compliance and Keyboard users.
- Several enhancements in the UIComponent usability
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