Akamai Guardicore Segmentation’s integration with ServiceNow allows organizations to leverage data collected from other ITSM processes to ensure consistent security is extended to assets throughout their lifecycle.
You can generate application and network dependency maps and assign labels with highly accurate CMDB data, then create the appropriate segmentation policies with this joint solution.
With latest version you can also import CMDB assets into Akamai Guardicore segmentation framework.
Akamai Guardicore Segmentation’s no-limit label structure also allows you to take advantage of your ServiceNow CMDB as is — without the need to manipulate labels to ensure you stay under a specific number of used labels.
- Lower security and operational costs by automating workflows using CMDB asset lifecycle Management
- Reduce audit costs through automation and improved information flow on all assets
- Maps the CMDB fields into labels in Guardicore Centra and periodically syncs the servers in the CMDB with Guardicore Centra Assets for enriched labeling, and a faster path to Zero Trust segmentation.
Release:4.3.11
Bug Fixes
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CI Export Errors (GC-167128): Fixed an issue where exporting Configuration Items (CIs) from extension tables (e.g., selecting Server in configuration when the original class is Linux Server) failed due to missing cross-scope permissions.
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Added a banner warning during configuration if cross-scope access is missing for any child table.
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Added an error log entry when an export fails due to missing cross-scope access.
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Token Authentication & Status Reporting: Fixed false "Success" messages occurring when test connections failed due to expired or invalid credentials. The process now immediately halts with a Failed state and logs the error if the getToken request fails.
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Race Condition in Async Requests: Resolved a race condition between the main thread and asynchronous API calls that led to incorrect success statuses. Status updates now only trigger when all sent requests have received a response (requests sent equals responses processed).
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Socket Timeout Issues: Increased the HTTP timeout setting (http_timeout) from 30 seconds to 5 minutes to prevent socket timeout errors during longer operations.
Release 4.3.7
New capabilities
- Certify only for the ServiceNow Australia version
For Yokohama,Zurich and Xanadu please use 4.2.x versions
Bug Fixes:
- The bug occure during Import from Guardicore configurations when Centra's "instance_id" mapped to ServiceNow's "correlation_id" which may cause it not to match
Release 4.2.17
⚠️ Upgrade Notice
Upgrading from versions earlier than 4.1.15? A few additional manual steps are required.
Please refer to the Guardicore Segmentation v4.2.x User Manual for full guidance.
New capabilities
- Seamless ServiceNow Modernization
Transition smoothly from Workflow to Flow with built-in migration support, aligning with ServiceNow’s latest capabilities. - Smarter Data Imports
Gain greater control with new import filters—easily select exactly which assets and labels to bring in when using Import from Guardicore mode. - Effortless Scheduling
Save time and reduce errors with automatic application scope selection when configuring the Scheduler. - More Powerful Synchronization
The new Override Policy introduces a Full Sync option, ensuring clean and consistent labeling by replacing and removing outdated labels—ideal when ServiceNow is your source of truth. - Improved Onboarding Experience
Get up and running faster with an enhanced guided tour and a new step-by-step guided setup. - Updated Documentation
Access clearer, more up-to-date documentation to support your deployment and ongoing use.
Release 4.1.16
⚠️ Upgrade Notice
Users upgrading from versions earlier than 4.1.x are required to perform additional manual steps as part of the upgrade process.
Please refer to the documentation for detailed upgrade instructions (upgrade to 4.1.x.pdf )
New capabilities
- Import data from Guardicore Centra to CMDB
with previous versions data was brought from ServiceNow CMDB to Centra,
with this version you can enrich your CMDB with data from Guardicore Centra:
- Data imported from Centra can be labels and specific asset information fields as agent_version, agent_id, agent_last_seen, OS informaion - User experience improvement ,
new mapping table was added, allows you to easily map labels from CMDB to labels in Centra and the other direction as well - This version allows to export into Guardicore Centra custom CMDB fields as labels or/and as asset metadata (in previous versions only labels were exported)
- New user experience
At the top of each configuration page the user needs to determine if this configuration is an export or import - The import/export logic is Always override, which means if the field already has a value ,value will be overridden with latest update
- App Privacy Policy was updated
- Documentation was updated
Compatible with Akamai Guardicore Segmentaton versions 48 and later.
Note!