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Zurich, Yokohama, Xanadu, Washington DC
Predictive Intelligence for Legal Service Delivery increases productivity for legal fulfillers and reduces resolution time of legal requests and matters with machine learning that classifies information such as subcategory and assignment group.
Machine learning models trained on your organization's historical legal requests and matters are used to predict new submissions and updates to existing ones. Legal fulfillers are presented with the results and a confidence score to enable quicker decision-making there by reducing the triage burden.
Additionally, use Advanced Work Assignment for Legal Service Delivery for automatic assignment.
- Use the machine learning model for categorizing legal requests and matters, by automatically updating or recommending values for subcategory fields based on content in short description and description.
- Similarly, utilize the machine learning model to fill or recommend values for assignment group based on content in subcategory, short description and description.
- Based on the model performance and impact, edit your model, train the model again and redeploy the model for better performance.
- New
- Changed
- Fixed
- Localization fixes
- Removed
Permissions and roles:
- Role required to install the app: System admin (admin)
Dependent on Plugins:
- Predictive Intelligence (com.glide.platform_ml)
Dependent on Applications:
- Legal Request Management (com.sn_lg_ops)
- Legal Counsel Center (sn_lg_cf_workspace)
- Legal Practice Apps Core (com.sn_lg_lpa_core)
Optional Applications:
- Legal Matter Management (com.sn_lg_matter)
- Advanced Work Assignment for Legal Service Delivery (com.sn_lg_awa)