Wordfence Security Integration add-on
ServicePress is the ultimate bridge connecting your WordPress Multisite Network to ServiceNow, simplifying website management, automating service requests, and giving IT teams visibility into their sprawling WordPress ecosystems.
With the Wordfence Add-on, ServicePress takes it a step further—integrating Wordfence Security data directly into ServiceNow. This empowers organizations to monitor, triage, and respond to security vulnerabilities across thousands of WordPress sites, all within their existing ITSM workflows. No more siloed security tools. No more swivel-chairing between WordPress dashboards and ServiceNow incidents. This integration centralizes your WordPress security posture into your enterprise’s single source of truth.
Managing WordPress security across large multisite networks is time-consuming, risky, and often siloed. Every missed alert, delayed patch, or visibility gap exposes your organization to potential breaches and costly compliance violations. With ServicePress + Wordfence Add-on, you’re not just connecting tools—you’re creating a fully automated, enterprise-grade security workflow minimizing risk exposure by centralizing visibility and control. Lower operational costs by cutting manual processes and improve audit outcomes with seamless compliance reporting.
???? TLDR
Better security. Faster response. Lower costs. Scalable peace of mind.
???? Enhanced Security Posture
Consolidate WordPress security into your existing ServiceNow environment, giving IT and Security Ops real-time visibility into vulnerabilities and threats across your entire WordPress network.
⚡ Faster Incident Response
Automate detection-to-resolution workflows. ServiceNow incidents are created instantly when Wordfence detects a critical threat, shaving hours (sometimes days) off response times.
???? Operational Efficiency
Eliminate swivel-chairing between WordPress dashboards and ServiceNow. One pane of glass for ITSM and security operations means your teams stay focused, efficient, and aligned.
???? Audit-Ready Compliance
Maintain clean, exportable records of vulnerabilities, patches, and remediation actions to satisfy GDPR, CCPA, HIPAA, and internal audit requirements—without extra manual effort.
???? Customizable & Scalable
Whether you manage 10 or 10,000 WordPress sites, ServicePress scales with you. Tailor workflows, access controls, and reporting to fit your org’s exact needs.
???? Cost Savings Through Automation
Reduce the manual labor of monitoring, triaging, and documenting WordPress security issues. Free up IT and Security Ops resources for higher-value projects.
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Real-time Wordfence Threat Sync
Pulls active Wordfence security data (vulnerabilities, firewall blocks, malware scans) into ServiceNow for unified incident management. -
Automated Incident Creation
Auto-generates ServiceNow incidents for critical WordPress security events, streamlining response and reducing Mean Time to Resolution (MTTR). -
Centralized Security Dashboard in ServiceNow
View the security status of all WordPress sites in one place—vulnerabilities, patch statuses, and remediation actions included. -
Role-Based Access Control (RBAC)
Ensures the right teams see the right data. Integrates with ServiceNow’s existing RBAC to keep site-specific data in the hands of authorized users. -
Historical Reporting & Compliance Logs
Tracks historical vulnerability data, patching efforts, and provides exportable logs for audits and compliance needs (GDPR, CCPA, etc.). -
Customizable Remediation Workflows
Tailor how WordPress security issues are triaged, assigned, and resolved—leveraging ServiceNow’s workflow automation.
Initial Release of Wordfence Security Integration with ServiceNow and WordPress via ServicePress.
Initial Release Certification: Yokohama, Xanadu
Required: ServicePress: Core WordPress Integration
Highly Recommended but not required - Vulnerability Response with NVD Integration