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1.0.1
Yokohama Patch 1, Yokohama
With the Now Assist for Operational Technology Service Management (OTSM), your team can summarize OT incident details and generate the incident resolution notes to share with other users.
The following generative AI capabilities are available for OTSM users:
- Auto-generating OT incident summary that helps you to understand the OT incident context
- Auto-generating OT incident resolution notes that helps other users resolve their incidents if they have a similar issue
- New
- Use the Generate Operational Technology KB articles AI agent use case to automatically generate a KB article for a resolved OT incident
- Use the Generate Operational Technology KB articles AI agent use case to automatically generate a KB article for a resolved OT incident