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25.02.01
Yokohama, Xanadu, Washington DC
This is a required dependency application to enable CareAR to integrate with ServiceNow. This dependency integration orchestrates communication between the CareAR platform and the CareAR for CSM, CareAR for FSM, and CareAR for ITSM integrations.
- CareAR Assist - Remote guided assistance through AR powered real-time video
- CareAR Instruct - Self-guided assistance through step-by-step instructions powered by AR and AI containing 3D and 2D content
CareAR for ServiceNow v.25.02.01
- Browser Host Support - Support agents can how host CareAR Assist, remote visual support, calls natively from their browser from their desktop computer. Users are no longer required to install the CareAR Assist desktop app to host calls.
- Updated Activity Feed Messages - Messages that are added to the ServiceNow activity feed, during CareAR Assist and Instruct sessions, have been updated for readability and clarity.
Active CareAR subscription