The ScienceLogic SL1 platform allows you to see, contextualize, and act on your IT operational data in real time. Using the this application, you can integrate clean, consistent, and contextualized monitoring data from ScienceLogic with ServiceNow bi-directionally.
The Service Graph Connector for ScienceLogic helps you build and maintain your CMDB by automating synchronization of devices, organizations, file systems and interfaces.
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Use guided workflows to kickstart your CMDB setup
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Keep your CMDB up-to-date
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Gain real time insight into your ever-changing IT ecosystem
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Contextualize your environment to see how your CIs relate to each other
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Establish the critical digital data foundation for automating incident management, change management, problem management, and other ITIL processes
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More easily transform and share data payloads between SL1 and ServiceNow's CMDB
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Sync devices from SL1 to populate and enrich ServiceNow CMDB
Add CCF required updates
- ServiceNow CMDB CI Class Models version 1.30 or later
- IntegrationHub ETL
- Import Sets REST IntegrationHub Support
- Studio
- Use of the Service Graph Connector requires a subscription to Subscription Unit-based IT Operations Management (ITOM) Visibility or ITOM Discovery application.
- Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application.
- Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.