Know when, where, and why staff are travelling, and what that trip is costing your organisation.
The Travel and Expense Management application supports the Travel Management process, from requesting and managing quotes with internal or external booking agents, registering travel and requesting approval if required, through to submitting, approving, and managing expenses.
Recording of your staffs' travel means that you always know where your people are located. This enables your organisation to assess any location specific incidents that occur and provide the appropriate support and advice to staff located in that area.
Recording of travel expenses via the mobile application allows staff to easily record their travel expenses outside of the office and helps ensure that expenses are submitted with the required supporting document and timeframe.
The application supports your Travel and Expense process to make sure that only approved and safe travel is undertaken by staff.
The key features of the Travel and Expense Management application are, a -
- Travel Portal (service portal) for staff to raise and manage Quotes, Travel Requests and Expenses
- Configurable Travel Assessment questions to assist in assessing approval
- Easy configuration of Quote functionality for external Travel Agents, Internal Travel Bookers, or no use option
- Travel Request approval workflow to help ensure only approved Travel is undertaken
- A ServiceNow Now Mobile client for Travellers’ to log, track, and manage expenses. Expenses can also be approved or rejected by a nominated approver from the Mobile client
- Delegation of Expense approval from Now Mobile
- Forms and lists to allow bookers, coordinators and expense approvers to manage their work in the ServiceNow console
- Separation of Travel booker, Travel Coordinator, and Expense Approver roles to allow separate functions to be performed where required
- Pre and Post Trip Questionnaire
Charge code added to expense form.
Classification can be now managed in their own table.
Requester now able to see their approval comment at all states.
To use the mobile functionality the NowMobile plugin (com.glide.mobile-employee) and Now Mobile iOS app v16.0.1 or higher is required.