5
1.0.0
Yokohama
Integration
In today’s hybrid, fast-moving digital environments, one expired certificate can bring business operations to a halt. CertiNext by eMudhra eliminates the risk of outages, compliance gaps, and manual inefficiencies through end-to-end Certificate Lifecycle Management (CLM)—now seamlessly integrated within ServiceNow.
CertiNext addresses the core challenges enterprises face:
- Certificate Expiry & Downtime Risks: Prevent costly outages and disruptions caused by expired or mismanaged certificates.
- Manual Management Overhead: Automate issuance, renewal, and revocation to reduce IT dependency and human error.
- Lack of Visibility & Compliance Gaps: Gain centralized visibility, audit trails, and compliance alignment with security frameworks.
- Security Vulnerabilities: Eliminate exposure from weak, expired, or rogue certificates across systems and environments.
- Scalability Issues: Manage thousands of certificates effortlessly across hybrid and multi-cloud ecosystems.
With CertiNext, you can:
- Discover, inventory, and monitor all certificates within your ServiceNow CMDB.
- Automate complete certificate workflows with policy-driven controls.
- Receive proactive expiry alerts and analytics dashboards to ensure continuous uptime.
- Simplify compliance reporting and streamline governance processes.
CertiNext empowers organizations to transform certificate chaos into confidence—building digital trust at enterprise scale.
Overview
CERTInext for ServiceNow is a comprehensive application that integrates directly with the CERTInext certificate management platform to deliver complete digital certificate lifecycle management. From request to revocation, within the ServiceNow environment.
Built to enhance security and operational efficiency, CERTInext centralizes PKI operations, reduces risk, and ensures compliance with enterprise policies, all without leaving ServiceNow.
Key Features
- Multi-Workflow Ordering
Allow users to request certificates through tailored workflows that align with their roles and business requirements. - Role-Based Approvals
Ensure requests follow organizational policies with configurable approval chains tied to roles and responsibilities. - End-to-End Certificate Lifecycle Management
Order, track approvals, issue, download, renew, and revoke certificates. - Supported Certificate Types
SSL/TLS, S/MIME, Document Signing, and Private Trust/PKI certificates. - Domain Control Validation (DCV)
Automate domain validation as part of the certificate request workflow for SSL/TLS issuance. - Centralized Dashboard & Reporting
Gain a consolidated view of certificate status, pending approvals, expirations, and compliance metrics. - Renewal & Revocation Management
Proactively manage certificate lifecycles to prevent downtime, compliance risks, and unexpected outages.
Benefits
- Centralized Control
Manage the full spectrum of certificate operations directly within ServiceNow. - Reduced Risk of Expiry
Stay ahead of expirations with proactive alerts, reducing downtime and vulnerability windows. - Enhanced Security & Compliance
Enforce enterprise security standards and maintain auditable records of certificate usage. - Enterprise-Ready Scalability
Support large organizations, multiple teams, and diverse certificate requirements seamlessly.
Use Cases
- Enterprise IT & Security Teams
Consolidate certificate issuance and lifecycle management across all departments. - Application & Infrastructure Teams
Request, manage, and track SSL/TLS and other certificates for services and applications. - Compliance & Governance
Maintain visibility, control, and audit-ready reporting to support regulatory requirements. - Shared Service Centers
Deliver standardized certificate lifecycle services to business units through ServiceNow.
First Release:
Includes comprehensive certificate lifecycle management features with:
- Multi-Workflow Ordering allowing users to request certificates via tailored workflows based on roles and business needs
- Role-Based Approvals ensuring requests follow organizational policies through configurable approval chains
- End-to-End Certificate Lifecycle Management covering ordering, approval tracking, issuance, download, renewal, and revocation
- Support for SSL/TLS, S/MIME, Document Signing, and Private Trust/PKI certificate types
- Automated Domain Control Validation (DCV) integrated within the certificate request workflow for SSL/TLS issuance
- Centralized Dashboard & Reporting providing consolidated views of certificate status, pending approvals, expirations, and compliance metrics
- Proactive Renewal & Revocation Management to prevent downtime, compliance risks, and unexpected outages
- Requires ServiceNow Instance Version Xanadu or Yokohama.
- Requires Certinext Product version 6.6.2