0
4.0.1
Yokohama, Xanadu Patch 3, Washington DC Patch 4
Now Assist Troubleshooting enables customers (via Now Assist Admin) and support teams to diagnose the root cause of Now Assist setup issues and execution errors.
This tool checks for common issues with Now Assist in Virtual Agent, AI Search, and skill-specific setup that might arise from Glide and store app versions or configurations (e.g., related skills, servers). Now Assist Troubleshooting can also be configured to provide proactive error monitoring, which detects and alerts about issues with Now Assist skill execution.
- Troubleshoot setup issues for Now Assist in Virtual Agent, AI Search, and Now Assist skills in the Now Assist Admin console
- Set up proactive error monitoring to automate checks for execution errors and alert when acceptable threshold is crossed
- View actionable list of identified underlying issues for quick problem resolution
- Fixed
- Defect with table attribute
- Required plugins and products
- Installed via Now Assist Admin console [sn_nowassist_admin]