The HR Service Delivery Integration with Workday was built by BristleCone Inc.
This advanced integration with Workday HCM creates personalized experiences for employees in ServiceNow HR Service Delivery by using Workday HCM data.
The embedded spoke is only meant for use with this current out-of-the-box integration, and not for general purpose use.
The delivered integrations between ServiceNow HR Service Delivery and Workday HR application include the following experiences:
- Legal Name Change (VA Conversation)
- Request Time Off
- Simple (Link to Workday Application)
- Advanced (Contextual Time Off Experience)
- Payroll Discrepancy
- Total Rewards Widget
- Holiday Calendar Widget
New
- Personal OAuth for Workday: Selected Workday actions can now run under the identity of the signed-in user instead of the shared integration account. Workday applies the user’s own roles and permissions, so users can only view or change what they’re authorized to, and each action is recorded in Workday under the actual user. Personal OAuth requires a new connection alias. Modifying the existing alias breaks existing REST integrations.
- Personal OAuth is supported for the following actions:
- Get Time Off Balance
- Request Time Off
- Get Worker Profile
- Get Pay Slips
- Get Compensation Details
Not applicable for this application version.
- HRSD Professional or HRSD Enterprise
- Human Resources Scoped App: Core
- Enterprise Service Management Integrations Framework 3.2.0
- Workday HR Spoke