When you install the new DevOps Change Velocity app, DevOps Data Model (formerly called "DevOps"), ServiceNow DevOps Integrations, ServiceNow DevOps Workspace, and DevOps Insights are installed automatically. DevOps Change Velocity simplifies and streamlines your DevOps installation experience.
Companies are turning to DevOps to speed up product delivery and innovation without compromising on quality. DevOps is integral to delivering differentiation, improving customer responsiveness, and building on your competitive advantage.
ServiceNow DevOps is built on a powerful data model that connects your DevOps toolchain to the work and data already in the ServiceNow platform. One of several valuable outcomes is the ability to accelerate changes while ensuring effective and transparent risk management. This can make change management transparent to developers, improving their experience and helping to make them more productive by allowing them to stay in their preferred tools.
This connected value stream supports the software factory in other ways such as the collection, creation, and sharing of insights through tailored dashboards. You have a complete chain from what is happening in production to the initial ideation or defect that caused a developer to start work. Code delivery becomes more reliable even with rapid iterations and, if incidents do arise, they can be resolved more quickly.
Pipeline Modeling
- Planning: Jira, ITBM Agile 2.0, Azure DevOps Boards
- Code: GitHub.com, Enterprise GitHub, Bitbucket, Azure DevOps Repos
- Orchestration: Jenkins, Azure DevOps Pipelines, GitLab via our DevOps Integrations app
New
- Bitbucket cloud tool integration with ServiceNow
- Integrate the Bitbucket Cloud coding tool with DevOps Change Velocity, enabling ServiceNow to connect, discover, import, and process real-time repository events.
- DevOps Workspace UI for simplified creation of custom tool integration with planning, coding and orchestration capabilities
- An intuitive DevOps Workspace UI to integrate a new custom tool across capabilities with basic know-how of ServiceNow has been added. It offers easy navigation to the ServiceNow Platform for defining transformer or adapter rules or integrate the ability to do so within the workspace wherever applicable and embeds necessary documentation links and tooltips to bolster self-service.
Changed
- Additional scans for DevOps Health Scan Content pack
- Additional set of proactive checks focused on problems that tend to occur before or after an upgrade along with catching configuration issues like plugin and version incompatibilities or pipelines that chronically fail have been added.
- Bitbucket Server and Data Center tool integration with ServiceNow
- Improved support for Bitbucket Server and Data Center by enabling Pull Request functionality.
- Secure token for Rally Integration User
- Rally integration now supports a more secure integration user token, instead of basic auth for integration user, and is now consistent with the remaining planning tool integrations.
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
- Legacy IntegrationHub Usage Dashboard (com.glide.hub.usage.dashboard)
- To integrate with ServiceNow ITBM Agile 2.0, the Agile Development 2.0 (com.snc.sdlc.agile.2.0) plugin must be activated.
- From the ServiceNow store: (https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a304cc7db185810df5ff3251d9619f3)
- From Jenkins Marketplace: https://plugins.jenkins.io/servicenow-devops/To integrate with Jenkins, the ServiceNow DevOps plugin for Jenkins is required
- To integrate with Azure DevOps, the ServiceNow DevOps extension on Visual Studio Marketplace (https://marketplace.visualstudio.com/items?itemName=ServiceNow.vss-services-servicenow-devops) is required.
App spokes
- Jenkins V2 Spoke – 1.2.0
Jenkins server (if integrating with Jenkins)
- 2.387.3 (minimum version)