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21.1.1
Yokohama
Standalone Application
A consolidated repository of customer records, intuitively organized to streamline access to key details. This empowers agents to conduct thorough research, equipping them to address customer issues efficiently.
Contact card – Displays key customer details for quick reference
Visual dashboards – Showcases critical customer data through intuitive, at-a-glance visualizations.
Record list – Provides a comprehensive, configurable view of all customer records. The list can be customized to display specific details, ensuring agents have access to the most relevant information.
Customer History as Modular Component with search and filter functionalities added
Not applicable for this application version.
Yokohama compatible