5
1.0.1
Washington DC, Vancouver
ServiceNow Connector for SAP Change and Transport Management (TMS)
Increase your speed of innovation without compromising the integrity of your SAP change process and anage your SAP transports directly from ServiceNow using the out-of-the-box integration from ServiceNow to SAP Transport Management Services (STMS).
Take control of your transports directly from ServiceNow:
- Create, release, and import transports (TRs)
- Create, release, and import transport of copies (TOCs)
- Couple or decouple existing transports
- Mass import of transports at the project level
- Management of transports across transport groups
Maintain the integrity of your SAP changes with features, including:
- Cross-system object locking and downgrade protection for managing parallel maintenance and project landscapes
- Prevent transport related errors in advance using built-in cross-reference and sequence checks
Manage multiple parallel project and maintenance landscapes:
- Use retrofit to bring maintenance transports into your project landscape
- Use repack to cutover project changes to Production or to move transports from the project to the maintenance landscape
Minimize Impact to Existing ServiceNow Workflows
- The ServiceNow Connector for SAP Transport Management can be configured for manual transport management, using action buttons, or automatic transport management, based on the status of the change request.
- Not all change requests in ServiceNow require a change in SAP. The Connector adds a new SAP Change Indicator to your ServiceNow change request screen. When the indicator is activated, a new tab appears in ServiceNow to view and manage SAP transports. New SAP Change Indicator in ServiceNow triggers bi-directional sync with SAP and the Change Indicator can be set automatically based on the assignment group for the change request.
- Create, release, and import transports (TRs)
- Create, release, and import transport of copies (TOCs)
- Couple or decouple existing transports
- Mass import of transports at the project level
- Management of transports across transport groups
- Cross-system object locking and downgrade protection for managing parallel maintenance and project landscapes
- Prevent transport related errors in advance using built-in cross-reference and sequence checks
- Use retrofit to bring maintenance transports into your project landscape
- Use repack to cutover project changes to Production or to move transports from the project to the maintenance landscape
- ServiceNow IT Service Management (ITSM) module
- SAP ABAP System