Bolt Data Connect is a ServiceNow native solution that helps equipment-driven organizations monitor, understand, and act on connected machine data. With real-time telemetry, digital twins, alert history, and intelligent asset context, service teams can troubleshoot faster, make smarter decisions, and increase equipment uptime without writing code.
Increase Equipment Uptime
View live sensor data, asset status, and alert history so your team can spot issues early, respond quickly, and keep equipment running reliably.
Reduce Service and Support Costs
Enable data-driven troubleshooting and remote diagnostics to reduce unnecessary technician dispatches, shorten time to resolution, and improve service efficiency.
Improve Field and Service Operations
Give service teams a unified view of equipment performance, including digital twins, IoT alerts, and operational history, so they can prioritize work and resolve issues with confidence.
Test and Deploy IoT Workflows Faster
Simulate equipment data and test scenarios before devices go live to ensure smooth rollouts and predictable performance at scale.
Built for ServiceNow
Seamlessly extend your ServiceNow platform to include connected asset insights with dashboards, device context, and asset-level intelligence that fits naturally into your service processes.
Core Capabilities
- Automated Alert Response: Trigger incidents or workflows from sensor events.
- Usage-Based Billing: Offer equipment usage-based billing with automated invoicing.
Visualization & Context
- Real-Time Data Views: Live charts, snapshots, and streaming sensor feeds.
- Digital Twins: Visualize equipment with interactive diagrams.
- Data Snapshots: Capture and attach sensor data to work orders.
Intelligence & Automation
- Anomaly Detection: AI/ML-powered alerts for predictive maintenance.
- Remote Commands: Control assets remotely (e.g., reboot, reset).
- Simulated Devices: Test workflows with simulated sensor data.
Scalability & Management
- Auto-Registration: Equipment self-registers upon connection.
- Edge Processing: Local rules for fast, offline-ready responses.
- Geo-Tagging: Auto-generate equipment location data for dispatch and mapping.
Initial release including native ServiceNow features:
- Extended Asset Data Model with IoT Columns and Tables: Asset attributes, Data Snapshots, Thing Types, Alert History, and Gateways
- Asset/Gateway Visualizations & Components: Register/Deregister, Thing-Chart, Digital-Twin, Connected Asset agent
- Next UI Workspace: Connected Asset Workspace
- Thing Type Editor
- Asset Simulators
Assets [alm_asset]