0
9.0.5
Yokohama, Xanadu, Washington DC, Vancouver
The ServiceNow Accounts Payable Invoice Processing application helps automate the end-to-end process from invoice ingestion through purchase order matching, exception resolution, and approval. Maintain visibility into the process to identify bottlenecks and reduce risk.
- Invoice processing workflow with automated purchase order matching
- Identify invoice exceptions and enable collaboration for expedited resolution
- Leverage Service Level Management to track and measure SLAs for continual process improvement
- Approval workflows
- ERP integration error handling workflow
New:
- Improved Invoice Extraction: Leveraging DocIntel with GPT-4.0, invoice extraction accuracy has been significantly enhanced.
- AI-Powered Purchase Order Line Mapping: A new GenAI-based feature improves purchase order line matching accuracy, boosting overall productivity.
- Admin configuration for PO Mapping: Customers can now enable or disable purchase order (PO) mapping based on their specific needs.
- New Invoice Exception: Added a new exception type, "Missing Required Information - Invoice Lines", to help identify and address incomplete invoices more effectively.
Fixed:
- Improved the invoice ingestion process to allow manual invoice creation when the DocIntel service is temporarily unavailable.
Required plugins and products
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- Invoice Case Management (sn_ap_cm)
- Accounts Payable Operations integration with Document Intelligence (sn_ap_ic)
- Other plugins and products
- Now Assist for Accounts Payable Operations (sn_ap_gen_ai)
- Permissions and roles: Role required to install the application: System administrator (admin)