Organizations handling high volumes of documents - such as invoices, utility bills, bank statements, and IDs—often face manual processing, unstructured workflows, and delays. This solution is designed for operations, finance and service teams seeking to automate document-driven processes and improve efficiency.
Powered by ABBYY Vantage-Document AI, the application processes documents from multiple input sources, handling diverse document structures and multiple languages with high accuracy. Extracted data is securely integrated into ServiceNow via REST APIs, enabling faster record creation, reduced manual effort, and improved data consistency. This results in quicker processing times, lower operational costs, and increased productivity.
The solution stands out with flexible configuration, support for multiple document types, and seamless integration with ServiceNow. The certified scope includes integration with ServiceNow Table APIs and OAuth 2.0 (Client Credentials via Application Registry) for document data ingestion into custom tables.
• ABBYY Vantage Document AI processes 200+ languages and diverse document types with high accuracy
• AI-powered classification and extraction from complex, unstructured documents
• Multi-source ingestion (email, shared folders, APIs) for scalable automation
• Human-in-the-loop validation ensures high data accuracy
• Delivers accurate, business-ready data to ServiceNow for seamless downstream processing
Initial Release
ABBYY Vantage
- Active ABBYY Vantage environment
- Ability to configure ABBYY Vantage Skills
- Support for Job Execution Events (API integration)
- Ability to configure secrets (Client ID, Client Secret, Base URL)
ServiceNow
- Active ServiceNow instance with API access enabled
- Scoped application support enabled
- Ability to configure OAuth 2.0 (Client Credentials) via Application Registry
An active ABBYY Vantage license is required for document processing. The solution depends on ABBYY Vantage for document classification and data extraction, and appropriate licensing must be in place to configure and run ABBYY Vantage skills.