2
1.0.0
Washington DC, Vancouver
ProRecall is a comprehensive application designed to streamline the product recall process for retail organizations. By leveraging advanced workflows and task management, ProRecall ensures that unsafe products are promptly identified and removed from shelves, protecting consumers and maintaining brand integrity. This user-friendly tool optimizes every step of the recall process, saving valuable time and resources while ensuring compliance with safety standards. Enhance your recall management with ProRecall, and keep your customers safe with confidence and efficiency.
- Automated Recall Management: Streamlines the entire recall process from identification to resolution, leveraging advanced tracking and automated workflows.
- Regulatory Compliance: Ensures adherence to safety standards, minimizing the risk of non-compliance and associated penalties.
- Rapid Response Capabilities: Advanced tracking and alert systems provide quick identification and management of safety incidents.
- Enhanced Communication and Coordination: Facilitates better collaboration across various stakeholders involved in the recall process.
- Advanced Data Management and Analytics: Offers robust tools for managing recall data and generating insights to prevent future incidents.
- Enhancements:
-
- Improved dashboard and reporting features for real-time monitoring of recall campaigns.
- Enhanced task tracking within recall campaigns through integration with ServiceNow's Flow Designer.
- New email communication tools to ensure timely notifications and updates to all stakeholders.
- Security Updates:
- Role-specific access control with enhanced security protocols for different user levels within the ProRecall application.
- Platform: ServiceNow
- Environment: Requires a dedicated scope within ServiceNow to ensure secure and isolated operations.
- Integration: Compatible with existing ServiceNow modules and external systems via REST API calls.
- Roles:
- prorecall_admin: Full system access and configuration capabilities.
- prorecall_manager: Authorization to create and manage recall campaigns.
- prorecall_compliance_manager: Manages and updates recall tasks.