3
1.0.0
Xanadu, Washington DC, Vancouver
The UP3 Services Integration application allows you to seamlessly raise incidents and requests with UP3. Automatically have incidents raised in the UP3 instance, letting their managed service team get to the heart of the issue straight away, without any delay for allowing access or sending data. As well as saving time, the app will reduce the number of licences you need, as UP3 can work within their own instance, and prevents any errors that can come from transferring data between systems manually.
Benefits
- Quicker resolutions – save time on incidents and requests by having them automatically raised in the UP3 instance.
- Avoid errors – automatically transferring data means UP3 gets the whole story, and no issues arise from missing data.
- Save licences – reduce the number of licences you need, since UP3 can work on requests within their own instance.
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Raise incidents and requests directly into the UP3 instance.
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UP3 can push incident and request updates directly back into your instance.
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Allows UP3 to work within their own instance, avoiding manually transferring data.