0
2.0.5
Zurich Patch 3
The Chief Procurement Officer Dashboard integrates data from Sourcing and Procurement Operations and Performance Analytics for Sourcing and Procurement Operations to provide clear visibility into spend performance, supplier efficiency, and contract compliance.
- Procurement KPIs: Preconfigured indicators for spend under management, supplier performance, savings achieved, and contract compliance.
- Integrated Data Sources: Connects insights across Vendor Risk, Procurement, and ITAM modules to provide a holistic view of supplier and sourcing operations.
- Interactive Dashboards: Offers drillable widgets and contextual filters to analyze spend by category, region, or supplier tier.
- Supplier Risk & Compliance: Identifies supplier risks, dependency concentration, and contract renewal timelines.
- Actionable Insights: Links insights directly to workflows for supplier management, contract renewals, and purchase optimization.
- Role-Based Views: Designed for CPOs, category managers, and procurement analysts to access the metrics most relevant to their role.
- Native Platform Experience: Delivered as an out-of-the-box inline dashboard for seamless integration with the Now Platform.
New
- Rebuilt Using Platform Analytics Inline Dashboards: The CPRO Dashboard has been rebuilt using Inline Dashboards for a native, unified experience across the Now Platform.
- Procurement Insights: Delivers a consolidated view of supplier performance, spend trends, and contract health.
- Modern Visualization and Filtering: Includes inline filtering, drilldowns, and customizable layouts for faster, data-driven analysis.
- Actionable Procurement Analytics: Enables direct linkage between analytics and sourcing or supplier workflows for timely action.
Changed
- Dashboard Experience: Updated navigation, filtering, and widget design aligned with the Inline Dashboard interaction model.
- Packaging: Delivered as a preconfigured, out-of-the-box solution optimized for procurement leaders, available on the ServiceNow Store.
Removed
- UI Builder Dependency: Fully migrated from legacy UI Builder components to Inline Dashboards.
The CPRO Dashboard application is free from the ServiceNow Store. However, the contents of the dashboard require professional entitlements to the following applications:
- Performance Analytics for Sourcing and Procurement Operations
- Sourcing and Procurement Operations
These professional entitlements include a license for Platform Analytics.
These solutions consist of Platform Analytics indicators and associated data collection jobs, used by the metrics on the CPRO Dashboard. If you don’t have the prerequisite licenses, the installation proceeds. However, without the required plugins (found in the application manager) and applications (found in the ServiceNow store) and the underlying data, the dashboard won’t show any relevant metrics. If you have any questions about your licensing and entitlements, consult your account executive.