0
5.1.17
Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 3
Agentic workflows understand user-defined goals, formulate strategic plans, and autonomously execute tasks—minimizing manual effort while maximizing impact.
Key benefits:
- Enhanced Efficiency: Quickly access tailored action plans to reduce resolution times, boost productivity, and improve customer satisfaction.
- Intelligent Guidance: Leverage historical data and AI-driven insights to receive reliable recommendations for the next best action.
- Consistent Outcomes: Ensure quality and adherence to best practices by following structured, data-backed recommendations.
- Seamless Experience: Easily configure AI agents with the right tools and agentic workflows for a smooth deployment.
- New:
- New security options in AI Agent Studio:
- ACLs now mandatory for agentic workflows and AI agents
- Ability to run agentic workflows and AI agents as AI user identity type
- MCP Client tool:
- Ability to add tools hosted on an external platform to an AI agent via MCP
- New security options in AI Agent Studio:
- You must have installed a Now Assist application that has been upgraded for the Yokohama Patch 6 HF 2+ or Zurich Patch 1+ release.
- Your instance should be on Yokohama Patch 6 HF 2+, or Zurich Patch 1+.