9
1.1.4
Yokohama, Xanadu, Washington DC, Vancouver
Absolute provides enhanced device visibility through its digital tether being embedded in the firmware of endpoint devices. The Absolute Connector provides joint customers the ability to view and manage devices including visibility of Absolute’s comprehensive asset and custom field data and take critical actions to freeze or execute scripts on devices from within their ServiceNow platform environment. This added visibility and telemetry enables organizations to more efficiently respond to service requests.
- Guided Setup helps simplify integration configuration
- MSP-Ready / Domain Separation supported out-of-box
- Remotely Manage Computers from ServiceNow by triggering device Freeze, Unfreeze, Reach Scripts, or Unenroll from UI Actions on a CI, workflows, or other script contexts.
- Use IRE / RTE to import hardware into the CMDB CI Computer via Scheduled Import Jobs
- Endpoint Hygiene Status to identify any device's lifecycle history, security posture, and disabled controls
- OS Migration Readiness for rapid analysis to prepare for and execute secure OS updates and migrations
- CMDB Enrichment updating inventories for any OEM device-type or OS: Windows, Mac, and Google Chrome
- Audit-Ready Compliance Reporting by validating encryption and protective technology on every device
- Geolocate any device using Wi-Fi triangulation and establish geofence boundaries.
- Freeze Device with a remote action to lock or unlock user access with a custom screen
- Remotely Query & Remediate Devices at Scale leveraging 130+ pre-built workflows from the Reach Library, and run any custom PowerShell or BASH script on one or multiple devices
Version 1.1.4
Changes
- Updated JWS Signature Generation:
Replaced the use of CryptoJS with ServiceNow's CertificateEncryption for improved security. - Affected Application Files:
- Script Include - AbsoluteAPIUtilV3 (Updated)
- Script Include - AbsoluteDataStreamActionAPIHelper (Updated)
- Script Include - AbsoluteAPIUtil (Deprecated)
- Script Include - AbsoluteNewCryptoJS (Deprecated)
- Script Include - AbsoluteCryptoJS (Deprecated)
Enhancements
- Improved Null Checking:
Added additional null checks in the Script Parser step for the Import Absolute Devices V3 Data Stream Action. - Affected Application Files:
- Data Stream Action - Import Absolute Devices V3 (Updated)
Version 1.1.3
Compatibility
- Xanadu Compatibility: The Absolute Connector is now compatible with the Xanadu ServiceNow release.
New
- Access Policy: Added a new module access policy called "Absolute Connector Access To GlideEncrypter," enabling the connector to decrypt Absolute API credentials and make REST calls to the Absolute API.
- Key Mapping: Introduced a "key" mapping to the Software1 (cmdb_ci_spkg) entity map on the Absolute Device Transform.
- Application Menu Module: Added an "App Privacy Policy ➚" module to the Absolute Connector application menu.
Updates
- Service Portal Widget Update: The Absolute Remote Management Suite Service Portal widget now displays remote management command options based on user roles and permissions.
- Bug Fix: Resolved an issue in the Absolute software import data stream action, where an outdated line of code incorrectly called "getCredentials," causing an error.
- Device Status Mapping: Updated the Absolute Device Status mapping to set the device freeze status to "Empty" when it is empty in Absolute, addressing an issue where the freeze status was not cleared after unfreezing a device.
- Remote Management Command Functionality: Improved the device freeze remote management command functionality to automatically set the device freeze status and freeze code upon the execution of the freeze command, eliminating the need to wait for the freeze code to be imported during a nightly sync.
- UI Action Update: The “Remove Absolute Device Freeze” UI action has been updated to remove the absolute_device_unenroll role requirement, changing it to the absolute user role instead.
Version 1.1.2
- Fixed an issue where the Absolute Devices Robust Transformer properties contained an unnecessary space character
Version 1.1.1
This release fixes several small bugs and enhancements, primarily related to data imports and Absolute Remote Management.
- Custom Fields Enhancements
- Cascade delete any custom fields when the related Computer CI is deleted.
- Custom fields import now run 'after parent' which is the device import.
- Refactored to import Custom Fields from Devices endpoint for major performance improvements; this deprecates the need for a separate Custom Fields import job
- Import Bug Fixes / Enhancements
- Fixed import set load canceling when the scheduled job has a service account user
- AbsoluteImportController - Improved error reporting within the app logs so it does not cancel the job outright for a 404 error.
- AbsoluteDataStreamActionAPIHelper - Updated the device, software, and custom properties flow actions to take in the connection sys_id rather than the GlideRecord reference and updated the scripts accordingly.
- Correct date/time format for the following:
- Device
- Most Recent Discovery
- Last Connected
- Last Updated
- Device network
- Last Discovered
- Source Recency Timestamp
- Device
- Cleanse CPU Manufacturer no longer creating core company records with full CPU name
- Absolute Remote Management Bug Fixes / Enhancements
- Absolute Remote Management UI Action / AbsoluteModelUtil - fixed bug which was preventing the UI action from showing up for some OS formats
- AbsoluteRemoteManagementHistoryUtil
- Update Absolute Device Status to "Freeze Requested" upon freeze requested
- Update Absolute Device Status to "Unfreeze Requested" upon unfreeze requested
- Update Absolute Device Status to "Disabled" when unenroll has been executed within ServiceNow. No longer do you need to import Disabled device to see the update.
- Update Absolute Device Status to clear "Freeze" status if device is unfrozen through any method
- Prevent the integration from updating the Discovery Souce and Last Updated fields when only using the integration for Remote Management Commands.
The integration was designed to work with "baseline" ServiceNow licensing and depends on the following plugins:
- System Import Sets - 1.0.0
- CI Identification - 1.0.0
- Robust Transform Engine - 1.0.0
- CMDB CI Class Models - 1.34.0
- Centralized Connection and Credential - 1.0.0
- Configuration Management (CMDB) - 1.1
- ServiceNow IntegrationHub Action Template - Data Stream - 1.0.0
- Integration Commons for CMDB - 2.3.1