0
2.11.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver
The Service Graph Connector for AWS enables customers to seamlessly and securely bring their AWS data into ServiceNow CMDB. The integration uses AWS native technologies and AWS security best practices to enable teams to connect the cloud data within their ServiceNow workflows. The Service Graph Connector for AWS relies on cloud formation templates, S3 buckets, AWS Config, and AWS SSM, enabling customers to set up the connector once and then scale as they bring in more accounts, services, and more data types – securely, easily, and with complete control, with minimal access and credential requirements. Service Graph Connectors help you get your AWS data into ServiceNow CMDB to drive business outcomes faster.
Key use cases:
- Visibility into cloud resources, relationships, and state in near real-time
- Deep discovery of applications for ITAM/SAM outcomes
- Governance and compliance outcomes
- Simplified onboarding experience
- Minimal credentials requirement
- Coverage for multiple AWS accounts across the organization
- Automatic incorporation of new account or region addition
- No MID Server required (can be optionally used if needed)
- Near real-time discovery of changes
- New
- AWS tag ingestion: Added support for the ingestion of tags for AWS Generic Resources using the SGC-AWS data source.
- Changed
- Updated the
sys_idof the YAML on the AWS Create connection page in SGC Central. - Enhanced CMDB discovery for numerous AWS classes:
- Updated the
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- Service Account, Cloud Subnet, Cloud Resource, Security Group, Hardware Template, Docker Container, and Docker Images
- Network, NIC, Images, Storage Mapping, and VM Instance
- DynamoDB, Endpoint Vnic, IP Address, and Kubernetes Clusters
- Cloud Gateway, Cloud Hardware Type, Cloud LB, and Cloud Object Storage
- Availability Zone and Cloud DB
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Dependencies
- Integration Commons for CMDB
- CMDB CI Class Models
- Discovery and Service Mapping Patterns
- IntegrationHub Datastream action
- Discovery Core