0
2.12.1
Zurich, Yokohama, Xanadu
The Service Graph Connector for AWS enables customers to seamlessly and securely bring their AWS data into ServiceNow CMDB. The integration uses AWS native technologies and AWS security best practices to enable teams to connect the cloud data within their ServiceNow workflows. The Service Graph Connector for AWS relies on cloud formation templates, S3 buckets, AWS Config, and AWS SSM, enabling customers to set up the connector once and then scale as they bring in more accounts, services, and more data types – securely, easily, and with complete control, with minimal access and credential requirements. Service Graph Connectors help you get your AWS data into ServiceNow CMDB to drive business outcomes faster.
Key use cases:
- Visibility into cloud resources, relationships, and state in near real-time
- Deep discovery of applications for ITAM/SAM outcomes
- Governance and compliance outcomes
- Simplified onboarding experience
- Minimal credentials requirement
- Coverage for multiple AWS accounts across the organization
- Automatic incorporation of new account or region addition
- No MID Server required (can be optionally used if needed)
- Near real-time discovery of changes
Fixed
- Duplicate SQL instances: Resolved an issue where duplicate MSFT SQL instances and application CI relationships were created via the SG-AWS integration.
- Record removal logs: Fixed inconsistent return values that caused undefined counts in the logs generated by the record removal utility.
- Generic tag SNK: Corrected the Source Native Key (SNK) for generic tag resources.
Changed
- Restricted menu items: Added admin-restricted AWS menu items to the Service Graph Connectors application menu.
Dependencies
- Integration Commons for CMDB
- CMDB CI Class Models
- Discovery and Service Mapping Patterns
- IntegrationHub Datastream action
- Discovery Core