The Community Edition of OpsHub Integration Manager (OIM) supports bidirectional integration for ServiceNow, Jira, Jira Align, Azure DevOps Services/ Server, Micro Focus ALM, Digital.ai Agility, Jama, and Rally.
All key features of the OIM paid edition have been included in the Community Edition. The users of OIM Community Edition will also get complimentary lifetime customer support through OpsHub Community. It enables two-way synchronization of any System/Custom Tables [i.e., Incident, Problem, Change Request with Jira, and other systems.
It can be extended to 50+ other third-party systems like IBM DOORS, Enterprise Architect, GitLab, Blueprint, Cadence vManager, Intland Software’s codebeamer, Jenkins, etc, in the Commercial Editions of OIM.
Some of the common use cases are around synchronizing problems to third-party ALM tools as defects so that the development team can know about the issues in real-time and take suitable actions.
We also support various plugins of ServiceNow including IT Service Management (ITSM), Project Portfolio Management (PPM), and Agile Development (SDLC), which are built on top of the basic version of ServiceNow.
Some of the other popular systems we integrate with ServiceNow or with each other are listed on our website here:
https://www.opshub.com/integrations/supported-systems/
- Bi-directional sync with in-built conflict resolution
- Web based UI and administration portal
- History preservation of all your records
- Automatic recovery from failure
- Cross System Traceability
- Multiple deployment options available (Cloud, on-premise and hosted)
- Easy to customize mapping with option to easily manipulate strings, dates and numbers
- Workflow customization
- Syncs complete audit log
- Many to many project mappings
- Application audit and log monitoring
For more details about OIM: https://www.opshub.com/products/opshub-integration-manager/
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