0
23.0.3
Australia Patch 5, Australia Patch 3, Australia, Zurich Patch 12, Zurich Patch 4, Zurich, Yokohama Patch 9, Yokohama Patch 6, Yokohama
Standalone Application
Document Designer for Microsoft Word enables you to extract metadata from ServiceNow tables, including fields, related lists, reference fields, and their associated elements. It also allows you to insert repeating content blocks based on the number of records in a table, such as generating 10 blocks for 10 issues. When applied to specific records, the template generates a Microsoft Word document.
- Add ServiceNow metadata, tables, and repeatable content blocks to a Word template and format the template according to your preference.
- Apply the template to a ServiceNow record such as an audit engagement to generate a Word document such as an audit report.
- Enable the automated creation of Word documents by extracting information from ServiceNow tables without manual intervention.
- Generate a report as a Word document attachment or upload it as a cloud document to SharePoint.
New
- Scripted HTML column type for document designer
Authors can now create data columns that return HTML through scripts, enabling rich formatting and embedded images within repeater and table iterations. Scripted HTML columns are available in the Data Column form and render formatted content in generated documents.
Changed
- Enhanced support for scripted HTML data columns
Report generation now correctly handles special characters in HTML fields, ensuring successful output and proper character escaping.
Not applicable for this application version.
The following applications are automatically installed when the Servicenow Document Designer with Word application is activated:
- Data registry
- Microsoft Office add-in
- Microsoft 365 for ServiceNow Reporting
- Word Document API
Permissions and roles:
Role required to install the app: System admin (admin)