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1.0.1
Australia Patch 1
Generative AI
Workplace Service Delivery - Prime is the AI native tier of the ServiceNow® Workplace Service Delivery platform, designed for customers who want a full Workplace management solution. Capture and track real estate, create space scenarios, and execute moves to manage the workspace from an end-to-end perspective, all within a single system, all within the ServiceNow platform.
- All Workplace Service Delivery - Advanced features
- Get insights on space utilization data, supporting Facility leaders to optimize their spaces and their usage.
- Manage Temporary Space Closures handles emergency maintenance requests and reschedules meetings in affected areas to minimize disruption
- Cleaning Schedule Optimization analyzes space usage and increases or decreases Workplace Cases based on it.
This is the initial release.
- Requires ServiceNow Australia release or later
- Required plugins:
- Now Assist for Workplace Service Delivery (WSD)
- AI Agents for Workplace Service Delivery
- Related Workplace Service Delivery plugins enabling the AI capabilities
- The System Admin (admin) role is required to install the application.