The SAP Add-on for ServiceNow® enables you to automate SAP transport processes via SmartChange. Find out here what concrete advantages REALTECH’s integration framework offers you.
Seamless Integration
The integration of the SAP Change and Release Management via SAP S/4HANA certified Add-on REALTECH SmartChange Transport Management to ServiceNow® enables a continuous change management process.
Easy to use
The add-on is quick to implement and easy to use – in ServiceNow® as well as in SAP. Because you simply use the most important functions for controlling SAP transports from within ServiceNow®.
Due to the clear user interface in ServiceNow®, fewer application errors occur and you accelerate internal business processes.
The SAP Add-on for ServiceNow® enables you to automate SAP transport processes via SmartChange. Find out here what concrete advantages REALTECH’s integration framework offers you.
By linking SAP and SERVICENOW®, all information is automatically exchanged between both systems. The intelligent integration of SAP and SERVICENOW® saves you time and resources, as manual alignment – in person, by phone, chat or mail – are largely eliminated.
Features:
Added header options for calling Realtech OData services.
Added TM Release (mass and individual) feature for the Smart Change Panel.
The integration is enabled on the Incident Related Links: Smart Change.
To be able to use the integration, the user needs the role x_real3_app1.SM.
The administration modules from REALTECH SmartChange menu will require user the role x_real3_app1.SM_admin.
The integration will show on the view "Default view".