About
Analytics Plus is an AI-powered advanced analytics platform from ManageEngine that helps you analyze your ServiceNow data to gain insight at a glance. Seamlessly connect to ServiceNow from Analytics Plus and have your own enterprise analytics platform up and running in minutes. Start your IT analytics journey immediately with our comprehensive set of pre-built reports and KPI dashboards. You can create your own data visualizations with the drag-and-drop report builder as well. See a spike in SLA breaches? Drill down into an incident report to understand why it happened. Identify your star technicians so you can learn why they're performing better than their peers. With Zia, our intelligent AI assistant, you can identify KPIs and measure the performance of your help desk with just your voice. Zia understands voice and text inputs and responds with meaningful reports. Share your reports and dashboards with other ServiceNow users, and leverage data analytics to identify process bottlenecks and inefficiencies that are costing you money. Dissect reports with your collaborators by adding contextual comments.
Key feature
Key Features of
Seamless integration with ServiceNow in a matter of minutes.Interactive reports and service dashboards that allow you to drill down and spot areas for process improvement.Zia, the intelligent AI assistant that understands voice and text input, to help create insightful reports.Secure sharing of reports and dashboards with other ServiceNow users. Contextual collaboration by commenting on reports and dashboards.
Release Notes
1.0Advanced reporting capabilities for ServiceNow; out-of-the-box reports and incident dashboards; and support for Zia, sharing, and commenting. Modules supported: Incident Management